Chat with every customer. Instantly.
An AI assistant that knows your business inside out, answers questions in seconds, captures leads, and hands off to your team when needed. Your customers will never know it is not a person.
Customers message at midnight. Your team is asleep.
They message on weekends, during lunch, at 2 AM. Your team cannot be everywhere at once. Every unanswered message is a potential customer who goes to your competitor instead. Missed messages equal lost revenue.
Meet Nylon -- an AI that sounds human.
Nylon knows your products, prices, and policies. She answers in seconds, qualifies leads, and hands off to your team when needed. Always on. Never tired. Never rude. Your customers chat with what feels like a real team member -- only you know it is AI.
What your AI chatbot can do
From customer support to sales -- one AI handles it all, across every channel.
Customer support
Answer FAQs, troubleshoot common issues, and guide users through your products and services without making them wait.
Sales and lead capture
Qualify leads automatically, recommend the right product, and capture contact information before the visitor leaves.
Appointment booking
Schedule visits, send reminders, and manage availability. No more back-and-forth emails to find a time.
Order status and tracking
Give real-time updates on orders, deliveries, and payments. Customers check status without calling your team.
Multilingual support
English and Swahili naturally woven together. Your chatbot speaks the way your customers speak -- code-switching included.
Human handoff
Seamless escalation to a live agent when the AI reaches its limit. Your team picks up with full conversation context.
How it works
Live in hours, not weeks. Four steps to an AI that handles your customer conversations.
Embed the widget on your site
One line of code. Copy, paste, done. Works on any website, CMS, or web app.
Train it with your knowledge
Upload your products, prices, FAQs, and policies. The AI learns your business in minutes.
It starts chatting automatically
Visitors get instant, accurate answers. The chatbot qualifies leads and captures contact info.
You monitor and step in
Watch conversations in real time. Jump in when needed. Review analytics to improve.
Everything you need, built in
No plugins, no add-ons. Every feature works out of the box.
Simple, transparent pricing
No surprises. Pick the plan that fits your team. Scale up anytime.
Starter
For small businesses getting started with AI chat.
- 1 chat widget
- AI chatbot
- 500 conversations/mo
- 3 agents
- Knowledge base
- Email support
Business
For growing teams that need AI and live agents together.
- Unlimited conversations
- AI + live agent handoff
- File and image sharing
- Full conversation history
- Contact memory
- Priority support
Enterprise
Per-seat pricing for large teams with advanced needs.
- Unlimited everything
- WhatsApp + SMS fallback
- Custom bot flows
- API access
- CRM integration
- Dedicated account manager
One-time setup fee
Includes onboarding, knowledge base setup, widget customization, and dedicated support
255+
businesses trust Sakura Group
< 4s
average response time
24/7
always on, never misses a message
Frequently asked questions
Does it really sound human?
Yes. The AI is trained on natural conversational patterns and understands context, tone, and intent. It mixes English and Swahili naturally -- the way Tanzanians actually communicate. Most customers cannot tell the difference.
Can I customize what it says?
Completely. You control the knowledge base, personality, tone, and boundaries. Set rules for what it should and should not say. Add your products, prices, policies, and FAQs. The AI stays within your guardrails.
What if the AI gets something wrong?
When the AI is uncertain, it says so and offers to connect the customer with a human agent. You can review every conversation, flag issues, and refine the knowledge base. The AI improves over time.
Does it work on WhatsApp too?
Yes. The same AI powers your website chat widget and your WhatsApp Business account. Customers get the same quality experience regardless of channel. Instagram support is coming soon.
How long does it take to set up?
Most businesses are live within a few hours. Embed the widget with one line of code, upload your knowledge base, and the AI starts chatting. Our team handles the technical setup if you need help.
Can I try it before buying?
Absolutely. Start a free trial with no credit card required. You can also chat with our AI assistant on WhatsApp right now to see it in action -- message +255 758 309 999.
Ready to never miss a customer again?
Start your free trial today. No credit card required. Your AI chatbot can be live in hours.