Data Deletion

Your Right to Deletion

Under the Tanzania Data Protection Act 2022 and GDPR, you have the right to request deletion of all personal data we hold about you. This includes your account information, message history, contact lists, analytics data, and any other personal information stored in our systems.

How It Works

1. Submit a request via any of the methods below.
2. We will verify your identity to protect against unauthorized requests.
3. All personal data will be permanently deleted within 30 days.
4. You will receive a confirmation email once deletion is complete.

What Gets Deleted

• Account profile and credentials
• Message history and delivery logs
• Contact lists and audience data
• Campaign history and analytics
• API keys and webhook configurations
• WhatsApp Business Account credentials
• Billing and transaction records (retained for legal compliance where required)

How to Request Deletion

From Your Account

If you have an active account, you can also request deletion from Settings in your portal dashboard.