.tz Domains and Registrar Lock
The .tz registry (TZNIC) does not support the registrar lock, so the lock error on .tz/.co.tz/.or.tz domains is expected and cannot be fixed or enabled by us. Transfers are still protected because they need the EPP authorization code, which only the account holder gets. Nameservers are never changed by this.
.tz Domains and Registrar Lock
Customers sometimes see the error "An issue was encountered while updating the domain lock status" when they try to switch on the registrar lock for a .tz domain (.co.tz, .or.tz, .go.tz, .ac.tz, .ne.tz, .tz and so on). This is expected.
Why it fails
.tz domains are managed by TZNIC, and the .tz registry does not support the registrar lock. The lock cannot be enabled from the client area, and SakuraHost cannot enable it on the back end either. There is nothing to fix and no ticket needs to be escalated.
How the domain is still protected
- A transfer cannot be completed without the domain's EPP authorization code.
- The code is only issued to the account holder.
Related points
- Asking for the lock does not change the nameservers. If the customer uses Cloudflare or any other nameservers, they stay as they are.
- The registrar lock does work on international domains such as .com, .org and .net.
Related in SakuraHost
How to Deploy Your Website or Web App on SakuraHost
Customer asks for deploy docs/guides (mwongozo wa kupeleka tovuti au web app)? Send these exact links. Which hosting to use: https://billing.sakurahost.co.tz/knowledgebase/120/ — HTML/PHP/WordPress site upload (cPanel): https://billing.sakurahost.co.tz/knowledgebase/119/ — Node.js/Next.js/React app (cPanel Application Manager, needs Web App Hosting): https://billing.sakurahost.co.tz/knowledgebase/117/. Django/Python app (cPanel Application Manager, Python 3.9, Django 4.2 LTS): https://billing.sakurahost.co.tz/knowledgebase/121/. Ask what the app is built with before choosing.
SakuraHost Shared Hosting Plans
Compare all shared hosting plans — Start-Up, Swala, Sungura, and Faru — with pricing, storage, and features. Also covers WordPress Hosting, which is the same plans under a WordPress-specific page.
SakuraHost Premium Hosting Plans — Nyati, Tembo, Simba
Multi-website hosting plans for growing businesses and agencies — Nyati (2 sites), Tembo (10 sites, most popular), Simba (unlimited sites).
SakuraHost Web Apps Hosting — Starter, Developer, Business
Managed hosting for Node.js, Next.js, React, and API-based web applications — Starter, Developer, and Business plans, provisioned via cPanel's Node.js App Manager.